Privacy Policy

1. Introduction

tb111 is an online casino and sports betting platform serving users primarily in Bangladesh. This Privacy Policy applies to all services operated under the tb111 brand, including the tb111 website, mobile platform, and any affiliated services. We are committed to protecting the privacy of every user who interacts with our platform, whether they are based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, or any other city across Bangladesh.

This policy covers how we handle information collected through registration, deposits, gameplay, support requests, and any other interaction you have with tb111. It is designed to be clear, honest, and consistent with accepted data protection principles. We may update this policy from time to time; any changes will be posted on this page with a revised effective date.

2. Information We Collect

When you create an account or use tb111's services, we collect the following types of information:

• Identity information: full name, date of birth, gender, and national ID or passport details (required for KYC verification).
• Contact information: email address, phone number, and residential address in Bangladesh.
• Financial information: transaction history, deposit and withdrawal records, payment methods used (bKash, Nagad, Rocket, Upay, USDT), and associated mobile wallet or bank account identifiers.
• Technical information: IP address, device type and operating system, browser type, session data, cookies, and referral source.
• Usage data: pages visited, games played, betting history, session duration, and in-platform interactions.

3. How We Use Your Information

tb111 uses the information we collect for specific, legitimate purposes directly related to providing and improving our services:

• Account management: creating and maintaining your tb111 user account, verifying your identity, and processing KYC documentation.
• Transaction processing: handling deposits and withdrawals through bKash, Nagad, Rocket, Upay, and USDT, and maintaining accurate financial records.
• Customer support: responding to queries, resolving disputes, processing bonus and promotion requests, and improving the quality of our support team.
• Platform improvement and fraud prevention: analysing usage patterns to enhance the user experience, detect suspicious activity, and maintain the integrity of the platform.

4. Cookies and Tracking Technologies

tb111 uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and understand how visitors navigate our platform. Cookies are small text files placed on your device when you visit tb111. They help us keep you logged in, personalise your experience, and gather aggregate statistics about platform usage.

You can control or disable cookies through your browser settings at any time; however, disabling certain cookies may affect the functionality of some tb111 features. We do not use tracking technologies to build advertising profiles or sell your browsing behaviour to third parties.

5. Information Sharing and Disclosure

tb111 does not sell, rent, or trade your personal information to any third party for marketing purposes. We may share information only in the following limited and necessary circumstances:

• Payment processors: transaction data is shared with payment partners (such as bKash, Nagad, Rocket, Upay, and USDT gateway providers) solely to complete your financial transactions.
• Service providers: trusted technology and infrastructure partners who assist in operating our platform under strict confidentiality agreements.
• Legal compliance: when required by applicable law, court order, or regulatory authority, we may disclose information to comply with our legal obligations.
• Fraud and security: information may be shared with fraud prevention and security agencies to protect the safety and integrity of tb111 and its users.

6. Data Security

The security of your personal data is a top priority at tb111. We implement a range of technical and organisational safeguards to protect your information from unauthorised access, disclosure, alteration, or destruction. These include SSL/TLS encryption on all data transmissions, secure server infrastructure with restricted access, regular security audits and vulnerability assessments, and staff training on data handling best practices.

While we take every reasonable precaution to protect your data, no method of transmission over the internet is 100% secure. We encourage all tb111 users to choose strong, unique passwords, to keep their login credentials confidential, and to contact our support team immediately at [email protected] if they suspect any unauthorised access to their account.

7. Your Rights

tb111 respects your rights regarding your personal data. As a user of our platform, you are entitled to the following:

• Right of access: you may request a copy of the personal data tb111 holds about you at any time.
• Right of rectification: if your data is inaccurate or incomplete, you have the right to request corrections.
• Right of erasure: subject to legal and regulatory requirements, you may request deletion of your personal data. Note that certain records must be retained for compliance purposes.
• Right to object: you may object to the processing of your personal data for certain purposes, including direct marketing communications.

8. Data Retention

tb111 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. Account information and transaction records are typically retained for a minimum period to satisfy applicable financial and anti-money-laundering regulations.

When your data is no longer required for these purposes, we securely delete or anonymise it in accordance with our internal data management procedures. You may request early deletion of certain non-essential data by contacting our support team, subject to our legal retention obligations.

9. Minors and Age Verification

tb111 is strictly an adults-only platform. Our services are intended exclusively for individuals aged 21 years and above. We do not knowingly collect personal information from anyone under the age of 21. During the registration process, all users must confirm they meet the minimum age requirement. tb111 reserves the right to request proof of age at any stage of the account lifecycle.

If we discover that a user under the age of 21 has registered with tb111, we will immediately close the account, void any associated transactions, and delete all personal data collected in connection with that account. Parents and guardians in Bangladesh are encouraged to use parental control software to restrict access to online gambling platforms.

10. Third-Party Links

The tb111 platform does not include links to external third-party websites. In the event that any third-party content, provider interface, or payment gateway is accessed through our platform, tb111 is not responsible for the privacy practices of those third parties. We encourage users to review the privacy policies of any third-party services they use in conjunction with tb111, including mobile wallet providers such as bKash, Nagad, Rocket, and Upay.

11. Changes to This Privacy Policy

tb111 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the effective date shown at the top of this page and, where appropriate, notify registered users via their registered contact details. Continued use of tb111's services following the posting of changes constitutes your acceptance of the revised policy.

We recommend checking this page periodically, particularly if you are a registered tb111 user in Bangladesh. The most current version of this Privacy Policy will always be available at https://tb111.bet/privacy-policy. If you have questions about any changes, you may reach our support team by email at [email protected].